Technical Operations Manager

BtoBet, a leading technological solution and platform provider in the iGaming industry with a passion to deliver cutting-edge products, is on the lookout for Technical Operations Manager to join its team, reporting directly to BtoBet’s CTO and working closely with the Head of Development.


  • Achieve flawless 24/7 uptime of at least 99.99% for all provided services
  • Manage and lead the DevOps and DB teams
  • Be accountable for the quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
  • Ensure that everything that goes into production complies with a set of general requirements including documentation, monitoring, logging, backups and high availability setup
  • Ensure proper release management, including security compliance and reporting to relevant regulatory bodies
  • Act as the gatekeeper to a stable production environment – ensure that nothing is released to production that has not been fully tested and quality assured
  • Maintaining services once they are live by measuring and monitoring availability, latency and overall system health, and putting in place a suitable regime to ensure that NOC and Technical Support teams are alerted to any service disruption or degradation taking place within the Business Unit
  • Provide regular and accurate management reporting on platform service performance
  • Ensure that all day-to-day operational activities, are carried out in a timely and reliable way
  • The Technical Operations Manager will take ownership of infrastructure incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review


  • Bachelor’s or Master’s degree in computer science or an equivalent qualification
  • Fluent in English, both in spoken and written form
  • 3+ years of professional experience in a similar role
  • Experience leading a team of technical operations staff
  • Software development background
  • Vast engineering experience with AWS technologies and security best practices
  • Vast engineering experience with SQL Server
  • Proven experience with XXL 24/7 production environments processing trillions of transactions monthly
  • Ability to work efficiently under pressure with tight deadlines and demanding quality objectives
  • Critical thinking and problem-solving skills
  • Good planning and organizational skills
  • AWS Certified Solution Architect or equivalent

Nice to have

  • Domain knowledge – online betting & gaming, sports betting, gaming platforms
  • Experience in testing, test automation and respective tools
  • Software development experience
  • Experience working with software development and automated test tooling (in particular in Microsoft .NET/C# environments.)


  • High-level compensation and regular performance-based salary and career development reviews
  • Opportunity to gain international business experience
  • Working with international teams and remote management
  • Possibility to work remotely
  • Private Health Insurance
  • 22 working days of paid vacation; paid holidays, and sick leaves
  • Team buildings, corporate event
  • Referral Bonus
  • Sport and recreation benefits – Fit Kit program

The salary package will be discussed during the interview process and is based upon experience.
Only short-listed candidates will be contacted.

If you think that you fit the role requirements, we’d like to meet you!